Since 1985, Hypercoat Enterprises Pte. Ltd. and the Indian Operation since 1996, we have positioned ourselves to
service the aviation customers in India with the setting up of office and various services in Mumbai. Being close to our
customers allows us to provide better services by way of faster response and quicker delivery time. We endeavor to work in partnership
with our customers in the pursuit for cost-effectiveness and efficiency in inventory management.
We subscribe to the principle of total quality management in all aspects of products & services. Being an ISO 9002 qualified organization we are bound
to maintain high standards at all times. We also ensure the manufacturers we represent are leaders in their respective fields and share the same principles of excellence in customer service.
Our Services:
- Aircraft Painting
- Interior Refurbishment
- Aircraft Composite Repair
HANSAIR LOGISTICS, INC.
In 1988 Hansair Logistics Inc. was established to take advantage of the rapid expansion of the aviation industry. In the early years it operated out of a small rented office with a handful of staff. Within just a couple of years, the Company had to move to a bigger facility to cater for rapid growth. Further expansion in business necessitated another move, to the present building that is fully owned and occupied, dedicated to aviation business. The location is strategic in that it is close to several aircraft parts and component manufacturers, US and foreign airlines buying offices, as well as international transportation and logistics establishments.
Armed with a portfolio of top manufacturers who themselves are prime suppliers to aircraft and engine manufacturers, Hansair works closely and in partnership with airline customers; identifying and tailoring their specific material needs. Such dedicated service culminates in the Company being classified as preferred supplier of aircraft parts and materials by several major customers – airlines and aircraft manufacturers included. Several supply contracts, consignment agreements and exchange pools are in place.
At Hansair, excellent service is not being determined by the fleet size of the customers. Large of small, customer enquiries and orders are dealt with expeditiously and professionally; and in the most cost-effective way. Hansair accrues the benefit of working in partnership with each of these customers. This formula has worked well for Hansair, as demonstrated in its consistent growth year by year.
The Hansair Logistics Group now comprised sales offices and warehouses located in California, Germany (Hamburg), South Africa and Chile (Santiage), with representative offices in P.R. China (Xiamen) and United Kingdom (England).
Quality Statement and Objectives
" HIGH PERFORMANCE COMPOSITES AND COATINGS PVT. LTD. AND ITS STAFF SHALL STRIVE FOR A HIGH DEGREE OF PERFORMANCE, DEDICATE TO SATISFY CUSTOMERS BY OFFERING QUALITY PRODUCTS AND SERVICES AT PROMISED DELIVERY TIMES AND AT AFFORDABLE PRICES. "
IN ORDER TO ACHIEVE, THE FOLLOWING OBJECTIVE WILL BE PURSUED
- TO DELIVER GOODS AND SERVICES TO CUSTOMERS IN A COST EFFECTIVE WAY AND AS EXPEDITIOUSLY AS POSSIBLE.
- WHERE CUSTOMERS REQUIREMENTS ARE NON-STANDARD OR AT VARIANCE WITH AVAILABLE PRODUCTS OR SERVICES, THEN TO CLARIFY TO HIM WHAT WE CAN OFFER.
- TO MAINTAIN WARRANTY CLAIMS TO 0.5% OF ALL INVOICE TRANSACTIONS.
- ENSURE CUSTOMER SATISFACTION AT LEVEL 5 RATING IN ALL CUSTOMER SERVICES.
- DRIVE THE BUSINESS THROUGH CONTINUOUS IMPROVEMENT PROCESS.
ALL THE STAFF OF HIGH PERFORMANCE COMPOSITES AND COATINGS PVT. LTD. WILL BE MADE AWARE OF THIS POLICY AND ITS INTENDED GOALS.
FOR AND BEHALF OF HIGH PERFORMANCE COMPOSITES AND COATINGS PVT. LTD.
MR. DINESH R. PATEL & GEETA RAMACHANDRAN
MANAGING DIRECTORS
